Chief Medical Officer (CMO)
Job Description

Southern Tier Community Health Center Network, Inc. dba Universal Primary Care
Position Description
We are seeking an exceptional Chief Medical Officer who is inspired by the chance to elevate healthcare standards and lead with innovation. Universal Primary Care fosters a culture that prioritizes connectivity, celebrates achievements, nurtures professional development, and embraces the collective successes of its team members. As part of our executive team, you’ll experience a sense of belonging and accomplishment, shared among colleagues who find passion in what they do.
We invite passionate and visionary leaders in healthcare to apply for the Chief Medical Officer role at Universal Primary Care. Step into a leadership position where your expertise is truly valued and where each day presents an opportunity to innovate and inspire.
Application Process: Interested candidates are invited to submit a cover letter and resume detailing their qualifications and experience. We are looking to fill this position with a visionary leader who is passionate about community health and wellness.
Our Mission: Working together to improve lives by providing access to affordable healthcare.
Our Vision: High-quality healthcare for every member of our community.
Our Values: Valuing People, Embracing our Community, Always Evolving.
More about Our Benefits Package
Medical/RX, Vision, and Dental Insurance
Company Paid Long Term Disability and Life & AD&D coverage
Supplemental Short-Term Disability Insurance, Accident, Disease, and life insurance options.
7.5 Paid Holidays, 5 designated CME Days, and 2 Personal Days
28 Paid Time Off Days accrued per year
CME Allowance
Relocation Assistance
Signing Bonus
403(b) Retirement Plan with up to a 4% employer match
Malpractice Insurance at no cost (FTCA coverage, no limits, no tail coverage needed)
Qualify for the NHSC Loan Repayment Program
Benefits of living in Western New York or Northwest Pennsylvania
Affordable housing (median home purchase price $100,000 – $110,000 as of December 2023)
Low cost of living, 25% lower than the national cost of living
Excellent schools depending upon where you choose to live and outstanding private schools
Many activities for adults and children including baseball, skiing, golfing, karate, swimming, etc.
Convenient and scenic commutes without the hassle of traffic
Numerous golf clubs across the area
Numerous local, state and national parks across the area
Camping and trails
Zippo/Case Museum
Close to Allegheny River and Letchworth State Park
Short drive (less than 3.5 hours) to Buffalo, NY; Rochester, NY; Erie, PA; Pittsburgh, PA; State College, PA
Many opportunities in the communities for church and volunteer activities
A family friendly community that has kept the quaint “small town” charm
Located about 80 miles from Buffalo, NY and 150 miles from Pittsburgh, PA.
Education/Experience/Qualifications
MD or DO degree from an accredited institution.
Successful completion of an accredited residency and/or fellowship for scope of practice.
Board certification in family medicine and/or obstetrics specialty.
Unrestricted New York and Pennsylvania medical licensure.
Preference to those working in an FQHC.
A minimum of 5 years of clinical experience.
Preference to those with at least 3 years in a leadership role.
Summary
This position is responsible for recognizing the importance and value of physicians in leadership and management positions, and has established the role of Medical Director within our basic organizational structure. The overall responsibility of the Medical Director is to manage the provider resources at the organization by:
Providing clinical leadership and chairing the quality assurance (QA) process, at the direction of the QA committee, and assisting in preparing a QA plan for approval by the Board of Directors;
Planning, organizing, and directing providers and ensuring adherence to all UPC policies;
Responsible for ensuring all providers have charts closed timely and initiating disciplinary action as necessary and appropriate;
Coordinating the quality and quantity of care administered by the medical care providers;
Creating and participating in the rounding schedule, OB/GYN and Med/Peds on-call schedule, and precepting schedule;
Working closely with Chief Executive Officer (CEO) and Chief Operations Officer (COO) to ensure all process items are developed and approved by CEO and COO to ensure financial success, patient access, quality care, and compliance.
Responsibilities
Create an atmosphere of group spirit and cooperation among providers;
Assist providers in achieving personal and professional goals and economic success;
Assure the patient care is of the highest quality and assume responsibility for our clinical services;
Approve credentialing/privileging of providers;
Assist with completion of FTCA deeming application;
Perform daily clinical safety walk-throughs;
Is a member of the executive team to initiate and implement procedures, regulations and programs to benefit our patients and support our health center operationally and fiscally;
Provide, maintain, and promote provider revenue and productivity for the organization by analyzing provider productivity, provider quality, and other provider related reports; responsible to hold providers accountable;
Monitor clinical performances and find ways to improve performance administratively and clinically;
Evaluate, review and approve enhanced developments in medical care and make recommendations for new practices and procedures;
Train, motivate and oversee all health care providers and support staff with newly implemented medical processes and/or procedures.
Quality of care and productivity (in coordination with CEO and COO):
Chairs the QA Committee
Assists in developing QA plan; ensures implementation of and follow-up dates of the QA plan
The duty to manage the QA plan also includes supervision of QA assessment, writing or assigning new operating procedures, monitoring outcomes and, in conjunction with the QA committee of the Board and staff, and developing plans to improve performance.
Contacts all providers individually annually to audit practice quality, efficiency, and professional satisfaction; responsible for (quarterly) quality measures with first year providers to advise on the quality and efficiency of practice
Monitors productivity of providers in group’ hold providers accountable; recommends actions to the CEO/COO
Provides orientation and meets quarterly with first year providers to advise on the quality and efficiency of practice
Recommends disciplinary actions within the Medical Staff
Works with CEO/COO to handle and respond to patient complaints to determine serious malpractice issues and quality of care questions. Suggested sources for data include:
sampling for charts
productivity review
interview peers
patient satisfaction surveys
profile of individual charging habits
attitude and behavioral characteristics
locked/unlocked encounters report
input from employees during peer reviews
UDS measures
Provider Recruitment (in coordination with CEO and CHRO):
Assists in the recruitment efforts of providers
Determines provider needs, job descriptions, qualifications, participates in interviews, etc.
Communication Relations (in coordination with CEO)
Servies as a spokesperson regarding company services, and as a liaison with other healthcare groups and organizations.
The Medical Director is approved by the Board of Directors
The term of office for the Medical Director will be two (2) years, and may run consecutively for additional two year terms
The Medical Director will be 50% administrative and 50% clinical providing direct patient care
A performance review will be completed annually based on the written job description and conducted by the CEO
Everyone is welcome here. We are actively seeking diverse candidates to join the UPC team and encourage applications from candidates of color. UPC is an equal opportunity employer. All applicants will be considered for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, veteran, or disability status.
www.upchealth.net
Education & Experience Requirements:
Education/Experience/Qualifications
* MD or DO degree from an accredited institution.
* Successful completion of an accredited residency and/or fellowship for scope of practice.
* Board certification in family medicine and/or obstetrics specialty.
* Unrestricted New York and Pennsylvania medical licensure.
* Preference to those working in an FQHC.
* A minimum of 5 years of clinical experience.
* Preference to those with at least 3 years in a leadership role.
Work Schedule:
Weekdays (8-5)
Compensation:
$250,000 – $312,000
Compensation Range:
TBD/Negotiable
Benefits:
More about Our Benefits Package
* Medical/RX, Vision, and Dental Insurance
* Company Paid Long Term Disability and Life & AD&D coverage
* Supplemental Short-Term Disability Insurance, Accident, Disease, and life insurance options.
* 7.5 Paid Holidays, 5 designated CME Days, and 2 Personal Days
* 28 Paid Time Off Days accrued per year
* CME Allowance
* Relocation Assistance
* Signing Bonus
* 403(b) Retirement Plan with up to a 4% employer match
* Malpractice Insurance at no cost (FTCA coverage, no limits, no tail coverage needed)
* Qualify for the NHSC Loan Repayment Program
Compensation Points:
Income Guarantee, Moving Allowance, Continuing Medical Education, Cost of Living, Health Insurance
[Apply Now](https://www.universalprimarycare.net)
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