Medical Office Coordinator

Introduction

Are you passionate about the patient experience? At HCA Healthcare, we are
committed to caring for patients with purpose and integrity. We care like
family! Jump-start your career as a(an) Medical Office Coordinator today with
LewisGale Physicians Salem OB/GYN.

Benefits

LewisGale Physicians Salem OB/GYN, offers a total rewards package that
supports the health, life, career and retirement of our colleagues. The
available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
• Family support through fertility and family building benefits with Progyny and adoption assistance.
• Referral services for child, elder and pet care, home and auto repair, event planning and more
• Consumer discounts through Abenity and Consumer Discounts
• Retirement readiness, rollover assistance services and preferred banking partnerships
• Education assistance (tuition, student loan, certification support, dependent scholarships)
• Colleague recognition program
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits
_Note: Eligibility for benefits may vary by location._
Come join our team as a(an) Medical Office Coordinator. We care for our
community! Just last year, HCA Healthcare and our colleagues donated $13.8
million dollars to charitable organizations. Apply Today!

Job Summary and Qualifications

Seeking a Medical Office Coordinator for our practice who provides
administrative expertise to ensure all patients receive high quality,
efficient care. We are an amazing team that works hard to support each other
and are seeking a phenomenal addition like you who feels patient care is as
meaningful as we do. We want you to apply now.
What you will do in this role:
Directly responsible for the efficiency and quality of patient experience
relating to patient access via online scheduling, inbound phone calls, and in-
person encounters; and ease and accuracy of registration processes, including
collection of co-pays and deductibles.
Assists in hiring and selecting clerical and clinical (non-provider) practice
staff in partnership with the PM II, III, PA I, or PA II.
Responsible for the appropriate onboarding and timely, comprehensive
orientation of non-provider practice staff members in accordance with
organizational standards and with shared accountability for first-year non-
provider turnover metrics and performance.
Regularly communicate with non-provider staff individually and in staff
meetings, emphasizing creating an environment that supports diversity and
inclusion while encouraging and welcoming the voice of all team members.
Oversees the process of preparing patients for examination and treatment.
Establishes and maintains appropriate processes for managing inbound and
outbound patient referrals.
Manages staff scheduling to daily levels appropriate to volume demands and in
accordance with the organization’s care standards and associated operating
metrics
Assists and provides additional frontline staffing support and coverage to
maintain practice operations (answering phones, scheduling, rooming patients,
etc.).
Maintains the practice’s supply inventory, physical facilities, and core non-
provider staffing in ready, functional operating conditions at all times.
Assists in maintaining patient files, records, and other information.
Compiles and condenses technical and statistical data for reports and records
pertaining to operational priorities such as scheduling and volume,
cancelation and no-show opportunities, etc. Supporting HCA Healthcare’s 186
hospitals and 2,400+ sites of care, Physician Services plays a crucial role as
the main entry point for patients looking for high-quality healthcare within
the HCA Healthcare system. With a focus on meeting the needs of our patients
at all access points, Physician Services is dedicated to implementing
innovative, physician-driven, value-added solutions to assist physicians in
providing high-quality, patient-centered care, aligning with our mission to
care for and enhance human life.
HCA Healthcare has been recognized as one of the World’s Most Ethical
Companies® by the Ethisphere Institute more than ten times. In recent years,
HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of
charitable care, uninsured discounts, and other uncompensated expenses.
> “The great hospitals will always put the patient and the patient’s family
> first, and the really great institutions will provide care with warmth,
> compassion, and dignity for the individual.”- Dr. Thomas Frist, Sr.
> HCA Healthcare Co-Founder
If you are looking for an opportunity that provides satisfaction and personal
growth, we encourage you to apply for our Medical Office Coordinator opening.
We promptly review all applications. Highly qualified candidates will be
contacted for interviews. Unlock the possibilities and apply today!
We are an equal opportunity employer and value diversity at our company. We do
not discriminate on the basis of race, religion, color, national origin,
gender, sexual orientation, age, marital status, veteran status, or disability
status.
Apply