BH Link – Treatment Assistant-Per Diem (East Providence)

3 -4 Day Work Week

The BH Link is searching for enthusiastic professionals who are looking to make a positive impact in the Rhode Island community! The BH Link is a 24/7 triage facility providing assessment and referral services for adults experiencing mental health and/or substance use crises. The role of the Treatment Assistant will be to provide a warm welcome for clients visiting the program and to provide support to the clinical team throughout the client’s time there.

Roles and Responsibilities:

– Assist clients in filling out paperwork, as needed,

– Provide information about the BH Link for clients, friends, and family.

– Help to ensure the comfort and safety of clients throughout their visit to BH Link.

– Monitor facility cameras and help to ensure environmental safety on and around the grounds of the program.

– Guide clients through safety checks during their entry into the BH Link facility.

– Assist in facilitating transportation to and from the BH Link facility, as needed.

– Assure that treatment bays are presentable and safe prior to the transition of a client from the waiting room to the treatment bay.

– Maintain documentation and logs, as appropriate.

– Provide additional clinical and administrative support as needed.

Desired Skills:

– Personable and compassionate in approach.

– Able to build rapport with clients within a short period of time.

-Able to apply learned verbal de-escalation techniques with clients in crisis.

-Works well in a team setting and communicates effectively with other professionals.

– Proactive and engaged when working with clients and co-workers.

– Ability to multi-task and prioritize effectively in fast-paced environments.

– Multilingual professionals are encouraged to apply (and reimbursed accordingly).

Experience and Education:

– Minimum high school diploma (or equivalent)

– Preferred 1-2 years’ experience in human services or other relevant experience