Care Coordination Specialist-Part Time (East Providence, RI)
Job Description
3RNET
Position Description
Roles and Responsibilities:
– Assist clients in filling out paperwork, as needed,
– Provide information about the BH Link for clients, friends, and family.
– Help to ensure the comfort and safety of clients throughout their visit to BH Link.
– Monitor facility cameras and help to ensure environmental safety on and around the grounds of the program.
– Guide clients through safety checks during their entry into the BH Link facility.
– Assist in facilitating transportation to and from the BH Link facility, as needed.
– Assure that treatment bays are presentable and safe prior to the transition of a client from the waiting room to the treatment bay.
– Maintain documentation and logs, as appropriate.
– Engage in insurance authorization.
– Consistently assess the needs of the program to determine where support is needed.
– Provide additional clinical and administrative support as needed.
Desired Skills:
– Personable and compassionate in approach.
– Able to build rapport with clients within a short period of time.
– Able to apply learned verbal de-escalation techniques with clients in crisis.
– Works well in a team setting and communicates effectively with other professionals.
– Proactive and engaged when working with clients and co-workers.
– Ability to multi-task and prioritize effectively in fast-paced environments.
– Ability to work on various platforms, including electronic health records.
– Multilingual professionals are encouraged to apply (and reimbursed accordingly).
Experience and Education:
– Minimum associate’s degree in human services (or equivalent experience)
– Preferred 1-3 years’ experience in human services (or other relevant experience)
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