Clinic Manager 2-Island Orthopedic

Work Schedule:

40 hours per week

Day Shift

Exempt Status

Clinc Manager Job Responsibilities:

Responsible for daily operations of the clinics, assigning staff schedules and duties; arranges training and supervises performance.

Recruits staff in collaboration with Human Resource (HR) department. Performs employee performance reviews at the completion of the probationary period and annually thereafter.

Represents Island Health in the community and engages community groups as needed

Coordinates all leave for staff and providers including PTO requests and approved leave in accordance with Island Health policies and procedures.

Prepares and leads monthly Clinic staff/provider meetings.

Prepares monthly financial reports and develops the annual budget. Is responsible for variance reports and “course corrections” to achieve financial goals

Oversees supplies and equipment including the preparation of capital budgets

Reviews monthly production (visits and work RVUs) with providers in the department; adjusts scheduling protocols and templates as needed

Oversees and supports equipment and systems, including installation, training, troubleshooting, and reporting. Coordinates with IS department as needed.

Engages in coaching and performance development in compliance with Island Health policies and practices. Coordinates the progressive disciplinary process with Human Resources.

Manages patient complaints to ensure effective service recovery including timely communication to the patient, appropriate review of circumstances and discussion with staff, completion of reporting requirements including Quality & Risk Management as needed, and introducing and measuring performance improvement opportunities.

Maintains staff certification/competency documentation

Coordinates with outside vendors on opportunities for enhanced patient service

Participates in strategic planning and brings forward industry knowledge to expand service lines. Prepares and executes goals for quality measures, patient satisfaction, financial results, staff development, and provider retention.

Actively engages staff and providers in process improvement.

Works with Island Health Quality Assurance and Safety teams to ensure Quality Assurance and compliance measures are adhered to.

Employee will uphold HIPAA Compliance Policies and Confidentiality Agreements.

Other duties as assigned

Education & Experience Requirements:

Minimum of two (2) years of previous supervisory or leadership experience required.

​Previous experience in an outpatient Physician practice or related setting strongly preferred. ·

Bachelor’s degree in Business Administration, Healthcare Administration, Leadership or related degree preferred.

Work Schedule:

Weekdays (8-5)

Compensation:

Salary Range: $95,347 – $143,020

Compensation Range:

TBD/Negotiable

Benefits:

In recognition of the value of quality leadership the Hospital is able provide a well-rounded and comprehensive benefits package to our management and provider level employees. As a public entity, we participate in the benefits available through the Public Employee Benefits Board (PEBB), which provides the base of our benefits offered organization-wide. Our benefits available with PEBB and other benefits the Hospital provides: Medical, Vision, Dental & Life Insurance, Long Term Disablity, Long Term Care, Flexible Spending Accounts, Retirement Programs.

[Employee Benefits](https://islandhealth.org/wp-content/uploads/2024/12/Leadership_Benefits-Summary-2025.pdf “https://islandhealth.org/wp-content/uploads/2022/11/Employee_Benefits_Summary_2024.pdf”)

[Apply Now](https://islandhealth.org/provider-recruitment/)