Community Resource Coordinator

JOB SUMMARY:
The Community Resource Coordinator will facilitate the mission of Metro Community Health Center to ensure the delivery of quality patient care and coordination of supportive/enabling services external of the health center. The Community Resource Coordinator is an experienced health advocate who, under the direction of the Chief Operating Officer at Metro Community Health Center (MCHC) is responsible for outreach, engagement, education, non-clinical behavioral/mental health intervention, and general supportive coaching activities targeted to eligible populations at MCHC. The Case Manager links families to health care providers and enabling services. Training will be provided by Metro Community Health Center and outside organizations as appropriate.

ESSENTIAL FUNCTIONS:
•Support the goals and objectives of MCHC’s strategic plan by complying with all required documentation, reporting, and implementation protocols
•Communicate with MCHC’s care coordinators, other care team members, and providers as necessary
•Refer to MCHC Mental Health Program Coordinator for ongoing care management and coordination outside of the Community Resource Coordinator scope of practice
•Maintain patient confidentiality and follows security protocols at all times
•Help individuals to understand benefits of choosing healthy lifestyle habits, provides behavioral change support, and assists with goal setting and action planning
•Serve as an advocate who actively engages individuals to reduce targeted gaps in care
•Serve as a resource, linking eligible patients to resources and services available in the community including but not limited to transportation and social support groups
•Support care coordinators/primary care team in monitoring and evaluating patients’ needs, including prevention, and behavioral health treatment; care transitions; and social and community service needs
•Attend staff and other supervisory meetings
•Document all program related activities in the designated system/database
•Use problem-solving skills to serve the health center’s patient population
•Use computers for accessing electronic health records for data retrieval, data entry, charting updates, etc.
•Effectively communicate using excellent verbal, non-verbal, and written communication skills
•Regular attendance in accordance with schedule
•HIPAA Compliance
•Ensure all tasks provided and associated with patient care, patient administrative processes, and related duties comply with all regulatory and accreditation standards, as well as policies and procedures
•Ensure that regulatory (HRSA, VFC, OSHA, CLIA) Standards are maintained according to policies and procedure
•Perform miscellaneous job-related duties as assigned

Work Schedule:

Weekdays (8-5)

Benefits:

MCHC pays 100% of the employee premium for UPMC Medical

Medical and Dependent Care FSA and HRA (deductibles are paid for by Metro)

United Concordia dental

Short Term Disability

Long Term Disability

Life insurance ($100,000.00)

VBA vision coverage is offered as voluntary coverage that paid for by the employee

2 weeks of paid parental leave

20 days (4 weeks) of PTO for your 1st two years

12 paid holidays

401k with a 4% match

40 hours CME

Choice of a $500 bonus or a $500 deposit to your 401k

CPR and Fingerprints paid for at onboarding

Work from home options

60-minute lunch (30 minutes paid)

Annual raise

Identity theft protection (LifeLock)

Pet Insurance

Paid when helping with events (It might be time and a half)

Parking and Mileage reimbursement

$$ Drawing for each event you help with

$1 Differential (Plus time and a half)

$35 Wi-Fi for work from home staff

Discounted memberships to over 11,500 gyms

[Apply Now](https://metrocommunityhealthcenter.org/careers/)