Director Case Management

The estimate displayed represents the typical salary range of candidates
hired. Factors that may be used to determine your actual salary may include
your specific skills, how many years of experience you have and comparison to
other employees already in this role. The typical candidate is hired below
midpoint of the range.

Introduction

Do you want to join an organization that invests in you as a Director Case
Management? At Riverside Community Hospital, you come first. HCA Healthcare
has committed up to $300 million in programs to support our incredible team
members over the course of three years.

Benefits

Riverside Community Hospital offers a total rewards package that supports the
health, life, career and retirement of our colleagues. The available plans and
programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
• Family support through fertility and family building benefits with Progyny and adoption assistance.
• Referral services for child, elder and pet care, home and auto repair, event planning and more
• Consumer discounts through Abenity and Consumer Discounts
• Retirement readiness, rollover assistance services and preferred banking partnerships
• Education assistance (tuition, student loan, certification support, dependent scholarships)
• Colleague recognition program
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits
_Note: Eligibility for benefits may vary by location._
You contribute to our success. Every role has an impact on our patients’ lives
and you have the opportunity to make a difference. We are looking for a
dedicated Director Case Management like you to be a part of our team.

Job Summary and Qualifications

The Facility Case Management Director has the overall responsibility for
managing and coordinating department activities. The Director ensures staff
compliance with organizational policies and external regulatory agencies and
takes leadership responsibility to coordinate the integration of the
department’s patient care and discharge planning processes with related
hospital departments and external agencies to ensure continuity of care and
optimal clinical resource utilization. The Director has oversight for all
aspects of daily hospital case management operations and is accountable for
achieving established outcomes through actively engaging interdisciplinary
teams and external stakeholders. The Director is a registered nurse with
responsibility for all operational aspects of the department. This position
requires an executive presence and candidates must possess excellent
communication and presentation skills, proven motivational capabilities, and a
demonstrated accomplishment record of delivering results and attaining goals.
This position is a subject matter expert in case management that requires
solid leadership, trust building, team building, as well as change management
skills to ensure success of the department and case management initiatives.
This position requires an individual who is a self-starter and has the ability
to manage multiple priorities, work with minimal supervision on projects and
activities, and demonstrate tact and diplomacy in situations of conflict and
controversy. This individual must be able to adapt quickly to change and
coordinate efforts across multiple stakeholders.
Responsibilities:

• Directs and evaluates departmental operations, including the case management model, staffing (skill mix and FTEs), use of information technologies, onboarding, and staff competencies to achieve performance and quality objectives.
• Allocates resources to effectively staff department and meet productivity and quality goals.
• Responsible for oversight of CM core functions and practice.
• Ensures the adherence to care coordination and discharge planning processes, ensuring timeliness, quality, and proper documentation.
• Works with the Facility CFO and Division CM Leader to achieve established goals and expectations.
• Assesses and improves the department’s performance by evaluating operational processes, monitoring performance through analyzing data, and implementing sustainable performance improvement activities.
• Ensuring compliance with policies and SOP.
• Establish working relationships with key stakeholders to include CMO, CNO, ancillary service leaders, Ethics & Compliance, and Legal.
• Performs other duties as assigned.
• Practices and adheres to the “Code of Conduct” and “Mission and Value Statement.”

What qualifications you will need:

• Bachelor’s degree, required
• Master’s degree in Nursing, Health Administration, or Business Administration, preferred
• Either Registered Nurse (RN) licensure or Licensed Clinical Social Worker (LCSW), Licensed Masters Social Worker (LMSW) in the state of practice required
• 3+ years’ experience in overall acute care Hospital Case Management, preferred
• 2+ years’ experience in case management leadership, preferred

> “Good people beget good people.”- Dr. Thomas Frist, Sr.
> HCA Healthcare Co-Founder
We are a family 270,000 dedicated professionals! Our Talent Acquisition team
is reviewing applications for our Director Case Management opening. Qualified
candidates will be contacted for interviews. Submit your resume today to
join our community of caring!
We are an equal opportunity employer and value diversity at our company. We do
not discriminate on the basis of race, religion, color, national origin,
gender, sexual orientation, age, marital status, veteran status, or disability
status.
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