ER Discharge Coordinator

Introduction

Are you looking for a work environment where diversity and inclusion thrive?
Submit your application for our ER Discharge Coordinator opening with TriStar
Summit Medical Center today and find out what it truly means to be a part of
the HCA Healthcare team.

Benefits

TriStar Summit Medical Center, offers a total rewards package that supports
the health, life, career and retirement of our colleagues. The available plans
and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
• Family support through fertility and family building benefits with Progyny and adoption assistance.
• Referral services for child, elder and pet care, home and auto repair, event planning and more
• Consumer discounts through Abenity and Consumer Discounts
• Retirement readiness, rollover assistance services and preferred banking partnerships
• Education assistance (tuition, student loan, certification support, dependent scholarships)
• Colleague recognition program
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits
_Note: Eligibility for benefits may vary by location._
We are seeking a ER Discharge Coordinator for our team to ensure that we
continue to provide all patients with high quality, efficient care. Did you
get into our industry for these reasons? We are an amazing team that works
hard to support each other and are seeking a phenomenal addition like you who
feels patient care is as meaningful as we do. We want you to apply!

Job Summary and Qualifications

Schedule: Monday – Friday – 8-hour shift – Hours can be between 12:00 PM to
12:00 AM
As an ER Discharge Coordinator, you will be responsible for Point of Care
(PoC) Patient Bedside scheduling as part of the company’s centralized ER and
Urgent Care Follow-up programs. The truest intent of the ER discharge
coordinator is a bedside-initiated patient experience, with the objectives of
increased contact rate, scheduling immediacy, and improved overall patient
experience. You will create and maintain a positive customer experience in a
patient-centered, quality-driven environment.
In this role you will:

• Speaks with customers, patients, and stakeholders in a pleasant and professional manner; Communicates appropriately and clearly with department leadership, co-workers and customers/patients.
• Schedules patient appointments for follow-up care at the bedside when appropriate.
• Ensures performance and quality standards are met.
• Is receptive to constructive feedback and coaching; Demonstrates the ability to be kind, compassionate, considerate, approachable, friendly and open minded.
• Provides superior customer service to internal and external customers and patients; Supports the vision and strategy of the organization, positively promotes the services offered, and elevates issues to leadership as appropriate.
• Suggests ideas for positive changes to department policies and procedures.

What you will need:

• High school diploma or GED preferred.
• One year of related experience preferred.

> “Across HCA Healthcare’s more than 2,000 sites of care, our nurses and
> colleagues have a positive impact on patients, communities and healthcare.
> Together, we uplift and elevate our purpose to give people a healthier
> tomorrow.”- Jane Englebright, PhD, RN CENP, FAAN
> Senior Vice President and Chief Nursing Executive
If you find this opportunity compelling, we encourage you to apply for our ER
Discharge Coordinator opening. We promptly review all applications. Highly
qualified candidates will be directly contacted by a member of our team. We
are interviewing apply today!
We are an equal opportunity employer and value diversity at our company. We do
not discriminate on the basis of race, religion, color, national origin,
gender, sexual orientation, age, marital status, veteran status, or disability
status.
#PAR-AFHP
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