Ethics and Compliance Case Coordinator

Introduction

Do you want to join an organization that invests in you as a Ethics &
Compliance Case Coordinator? At HCA Healthcare, you come first. HCA Healthcare
has committed up to $300 million in programs to support our incredible team
members over the course of three years.

Benefits

HCA Healthcare, offers a total rewards package that supports the health, life,
career and retirement of our colleagues. The available plans and programs
include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
• Family support through fertility and family building benefits with Progyny and adoption assistance.
• Referral services for child, elder and pet care, home and auto repair, event planning and more
• Consumer discounts through Abenity and Consumer Discounts
• Retirement readiness, rollover assistance services and preferred banking partnerships
• Education assistance (tuition, student loan, certification support, dependent scholarships)
• Colleague recognition program
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits
_Note: Eligibility for benefits may vary by location._
You contribute to our success. Every role has an impact on our patients’ lives
and you have the opportunity to make a difference. We are looking for a
dedicated Case Coordinator like you to be a part of our team.

Job Summary and Qualifications

The Ethics & Compliance Case Coordinator supports the Case Manager in
management and oversight of investigations handled by the Ethics and
Compliance department for the life cycle of the investigation from intake to
resolution.
_Major Responsibilities:_

• Performs intake and administrative functions for complaints received by the Ethics and Compliance department.
• Performs intake of complaints or concerns reported to the HCA Healthcare Ethics Line or received directly via written correspondence, telephone calls, email and/or the company’s Internet websites or portal.
• Adheres to policies and procedures for timeliness and consistency in the intake process for all complaints received by the Ethics and Compliance department.
• Documents all contacts made and incorporates all information, reports, records, recordings or documentation received, whether in paper or electronic format, in the case file.
• Tracks investigations from intake to resolution.
• Tracks open investigations and makes appropriate status related entries in the electronic case files.
• Regularly communicates with the assigned investigators regarding the status of investigations.
• Ensures cases are appropriately closed in the electronic case management system once approved for closure.
• Maintains cases placed on Legal Hold.
• Maintains and tracks cases identified by the Legal Department as being indefinitely held for litigation purposes.
• Transfers and recalls files from storage for compliance with Legal Hold notifications as needed.
• Coordinates with the Legal Department to provide case files and follow-up information related to cases subject to Legal Hold or as otherwise requested.
• Prepares case summaries, statistical reports and other administrative documents
• Prepares case summaries, statistical reports and other administrative documents as needed.
• Prepares content for presentations, training and education functions as needed.

_Education & Experience:_

• Bachelor’s degree
• 5+ years of experience of relevant experience, preferably in a healthcare, regulatory compliance, human resources, or related field

We are comprised of affiliated hospitals, physician practices and other sites
of care across the United States and United Kingdom. The Sarah Cannon Cancer
Network is transforming cancer care through integrated services and cutting-
edge technologies. Our physicians can develop leading oncology programs to
advance science and patient care. Providing physician-led patient care offers
our doctors access to a national network of experts. This is where
multidisciplinary teams come together with a goal of delivering seamlessly
coordinated, quality cancer care. Through a united network of globally
recognized oncology specialists, we collaborate and share best practices. We
address each aspect of the cancer journey, from screening and diagnosis
through treatment and survivorship, to advance our shared mission: Above all
else, we are committed to the care and improvement of human life.
HCA Healthcare has been recognized as one of the World’s Most Ethical
Companies® by the Ethisphere Institute more than ten times. In recent years,
HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of
charitable care, uninsured discounts, and other uncompensated expenses.
> “Good people beget good people.”- Dr. Thomas Frist, Sr.
> HCA Healthcare Co-Founder
We are a family 270,000 dedicated professionals! Our Talent Acquisition team
is reviewing applications for our Case Coordinator opening. Qualified
candidates will be contacted for interviews. Submit your resume today to
join our community of caring!
We are an equal opportunity employer and value diversity at our company. We do
not discriminate on the basis of race, religion, color, national origin,
gender, sexual orientation, age, marital status, veteran status, or disability
status.
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