Manager Foundational Storage Operations

Introduction

Last year our HCA Healthcare colleagues invested over 156,000 hours
volunteering in our communities. As a Manager Storage Operations with HCA
Healthcare you can be a part of an organization that is devoted to giving
back!

Benefits

HCA Healthcare, offers a total rewards package that supports the health, life,
career and retirement of our colleagues. The available plans and programs
include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
• Family support through fertility and family building benefits with Progyny and adoption assistance.
• Referral services for child, elder and pet care, home and auto repair, event planning and more
• Consumer discounts through Abenity and Consumer Discounts
• Retirement readiness, rollover assistance services and preferred banking partnerships
• Education assistance (tuition, student loan, certification support, dependent scholarships)
• Colleague recognition program
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits
_Note: Eligibility for benefits may vary by location._
Would you like to unlock your potential with a leading healthcare provider
dedicated to the growth and development of our colleagues? Join the HCA
Healthcare family! We will give you the tools and resources you need to
succeed in our organization. We are looking for an enthusiastic Manager
Storage Operations to help us reach our goals. Unlock your potential!

Job Summary and Qualifications

JOB SUMMARY
The Manager of Foundational Storage Services will be responsible for providing
management and technical oversight for systems engineering and administration.
This position entails technical analysis, certification, and oversight of all
enterprise data storage systems, including 300+ PB of storage, 2500+ hosts,
SAN fabrics, and multi-vendor/multi-tiered solutions across 3 data centers and
3 co-locations. The Manager will manage a technical staff of 6-10 people,
handling budgetary responsibilities, hiring and firing, merit/performance
planning, and departmental policy decisions. Additionally, the Manager will
serve as a working manager, providing specialized analysis, testing, and
strategic direction for HCA Storage Services. Responsibilities also include
administering storage hardware and software in a multi-platform environment,
creating technical documentation, managing projects, developing processes and
procedures, designing and engineering systems, resolving issues, and
delivering technical presentations. The Manager will provide local and remote
technical support and consultation to ensure that service-level goals and
objectives are achieved.
The Manager will require cross-platform knowledge and expertise, the candidate
should have a strong working knowledge of following technologies; Dell EMC
Data Domain, PowerMAX, Unity, Isilon, NetApp, Pure, Cybernetics, various
enterprise protection technologies (i.e.- Commvault, Zerto, Dell EMC
Networker, Dell EMC Data Protection Advisor, Dell EMC SRDF) and storage
management tool administration (i.e. Unisphere, OnCommand).
GENERAL RESPONSIBILITIES
Management of Foundational Storage Services:
o Manage technical and business relationships with vendors and third-party
support.
o Negotiate contracts and pricing for storage hardware and software.
o Direct activities for all storage and software, including server components
(HBAs, firmware, OS levels, maintenance levels, drivers, patching software,
and other host components).
o Supervise problem determination and resolution activities, including
troubleshooting, and provide management reports and root cause analysis.
System Engineering and Technical Design:
o Manage system engineering and technical design for storage solutions across
all platforms and application-specific tools and methodologies.
o Oversee the HCA enterprise and open system storage.
o Respond to requests from system engineering and IT administration staff for
storage hardware or software.
Project and Product Management:
o Oversee product evaluation, investigate, and analyze vendor tools and
solutions.
o Develop project plans and cost/benefit estimates, and manage project teams.
o Resolve complex problems related to the interfaces and connectivity of
multiple hardware platforms, operating systems, database management systems,
and other applications.
o Assist in developing business continuity solutions and disaster recovery
plans.
Strategic Planning and Documentation:
o Identify and document the IT&S Storage Roadmap, develop storage best
practices, create white papers, and decide on storage technology direction.
o Coordinate and lead technical design reviews, create and maintain technical
project plans, and facilitate technical meetings.
o Ensure certification for multiple hardware platforms and their
interoperability in complex environments.
o Manage patch management, release management, and configuration management.
EDUCATION
Bachelor’s degree preferred
EXPERIENCE
7+ years of relevant work experience with 3+ years of management experience
required
OTHER/SPECIAL QUALIFICATIONS
• Minimum 5 years of experience leading a technical team, preferably within
HCA ITG.
• Demonstrable experience in creating, leading, and advancing a team under a
united vision; coaching and mentoring through career path opportunities and
obstacles.
• Excellent interpersonal skills to interface with various levels within IT&S
and the corporate environment, as well as managing relationships with division
partners.
• Excellent written and communication skills.
• Excellent critical thinking skills.
• Capable of working effectively under a high pressure and demanding work
environment
• Must be customer-oriented and recognize the importance of customer service
and meeting service level commitments
• Must be a self-starter and work effectively without supervision.
• Must have good organizational resource management skills
PHYSICAL DEMANDS/WORKING CONDITIONS
• Possibly prolonged sitting at workstation. Periodic travel requirements
HCA Healthcare has been recognized as one of the World’s Most Ethical
Companies® by the Ethisphere Institute more than ten times. In recent years,
HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of
charitable care, uninsured discounts, and other uncompensated expenses.
> “There is so much good to do in the world and so many different ways to do
> it.”- Dr. Thomas Frist, Sr.
> HCA Healthcare Co-Founder
Be a part of an organization that invests in you! We are reviewing
applications for our Manager Storage Operations opening. Qualified candidates
will be contacted for interviews. Submit your application and help us raise
the bar in patient care!
We are an equal opportunity employer and value diversity at our company. We do
not discriminate on the basis of race, religion, color, national origin,
gender, sexual orientation, age, marital status, veteran status, or disability
status.
Apply