Manager Laundry Logistics and Customer Service

Introduction

Are you passionate about the patient experience? At HCA Healthcare, we are
committed to caring for patients with purpose and integrity. We care like
family! Jump-start your career as a Manager of Laundry Logistics and Customer
Service today with Mission Health.

Benefits

Mission Health, offers a total rewards package that supports the health, life,
career and retirement of our colleagues. The available plans and programs
include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
• Family support through fertility and family building benefits with Progyny and adoption assistance.
• Referral services for child, elder and pet care, home and auto repair, event planning and more
• Consumer discounts through Abenity and Consumer Discounts
• Retirement readiness, rollover assistance services and preferred banking partnerships
• Education assistance (tuition, student loan, certification support, dependent scholarships)
• Colleague recognition program
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits
_Note: Eligibility for benefits may vary by location._
Come join our team as a Manager Laundry Logistics and Customer Service. We
care for our community! Just last year, HCA Healthcare and our colleagues
donated $13.8 million dollars to charitable organizations. Apply Today!

Job Summary and Qualifications

Responsible for the operational function of Linen throughout the Health
System. This includes the direction of the following functions for the Health
System: Inventory Control, Utilization, and Linen Distribution. Develops and
implements goals and strategies that support the strategic plan and objectives
of Mission Health. Insures that customer service levels are exceptional and
continually directs improvements to supply chain processes. Foster an
environment of participation, teamwork, and professional growth among division
staff. Will lead improvement activities to insure Mission Health has a world-
class supply chain. Will lead efforts in system implementation, integration,
educating users, and improving supply chain processes across the Health System
and its affiliates.
What you will do in this role:

• Lead and direct the overall business processes related to Laundry for the Health system through effective management of daily operations and logistics for all linen needs of the Health System.
• Leads, manages, and works collaboratively to foster the integration and the implementation of products, linen processes and best practices across Mission Health System, to include Member Affiliate Hospitals.
• Responsible for overall direction of all Inventory control, Customer Service, Distribution and Logistics systems to insure all systems meet key performance indicators such as fill rates, inventory turnover rates, etc.
• Maintains /directs processes that meet or exceed customer’s expectations across Mission Health, with relation to Laundry areas of responsibility.
• Plans for present and future Linen and logistics needs.
• Coordinates, develops, and delivers training for all functional areas.

# What qualifications you will need:

* Required Education: Associate’s Degree or 4 years of Healthcare Laundry leadership experience

• Preferred Education: Bachelor’s Degree
• R equired License: NC driver license
• Preferred License: CDL license
• Required Experience: 3 years’ experience in Laundry/ Supply Chain processes and a working knowledge of Microsoft Suite (Excel, Access, Word)
• Preferred Experience: Demonstrated Implementation / project management experience and a working knowledge of Linen Software.

_Mission Hospital_ , located in Asheville, North Carolina, serves as the
regional referral center for tertiary and quaternary care in western North
Carolina and the adjoining region. Mission Hospital is licensed for more than
800 beds and houses the region’s dedicated Level II trauma center. It includes
Mission Children’s Hospital – the region’s only children’s hospital. The
flagship hospital of Mission Health, Mission Hospital has been consistently
ranked as one of the nation’s Top 100 Hospitals by Truven Health Analytics.
Mission Hospital, a member of Mission Health, is an operating division of HCA
Healthcare.
HCA Healthcare has been recognized as one of the World’s Most Ethical
Companies® by the Ethisphere Institute more than ten times. In recent years,
HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of
charitable care, uninsured discounts, and other uncompensated expenses.
> “The great hospitals will always put the patient and the patient’s family
> first, and the really great institutions will provide care with warmth,
> compassion, and dignity for the individual.”- Dr. Thomas Frist, Sr.
> HCA Healthcare Co-Founder
If you are looking for an opportunity that provides satisfaction and personal
growth, we encourage you to apply for our Manager Laundry Logistics and
Customer Service opening. We promptly review all applications. Highly
qualified candidates will be contacted for interviews. Unlock the
possibilities and apply today!
We are an equal opportunity employer and value diversity at our company. We do
not discriminate on the basis of race, religion, color, national origin,
gender, sexual orientation, age, marital status, veteran status, or disability
status.
Apply