Medical Office Coordinator

February 14, 2025
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Job Description

  • Full-time
  • Plano,TX

HCA Healthcare

Location: Plano, TX, United States
Facility: Learn more about Employee Benefits
Shift: Days (No Weekends)
Employment Type: Full-time

Position Description

Description

Introduction

Do you have the career opportunities as a(an) Medical Office Coordinator you
want with your current employer? We have an exciting opportunity for you to
join MSO – Texas Bone & Joint which is part of the nation’s leading provider
of healthcare services, HCA Healthcare.

Benefits

MSO – Texas Bone & Joint, offers a total rewards package that supports the
health, life, career and retirement of our colleagues. The available plans and
programs include:

  • Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
  • Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
  • Free counseling services and resources for emotional, physical and financial wellbeing
  • 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  • Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  • Family support through fertility and family building benefits with Progyny and adoption assistance.
  • Referral services for child, elder and pet care, home and auto repair, event planning and more
  • Consumer discounts through Abenity and Consumer Discounts
  • Retirement readiness, rollover assistance services and preferred banking partnerships
  • Education assistance (tuition, student loan, certification support, dependent scholarships)
  • Colleague recognition program
  • Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  • Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits
_Note: Eligibility for benefits may vary by location._
Our teams are a committed, caring group of colleagues. Do you want to work as
a(an) Medical Office Coordinator where your passion for creating positive
patient interactions is valued? If you are dedicated to caring for the well-
being of others, this could be your next opportunity. We want your knowledge
and expertise!

Job Summary and Qualifications

Medical Office Coordinator
GENERAL SUMMARY OF DUTIES:
The primary responsibilities of the Medical Office Coordinator is to direct,
plan and coordinate the

operations of the clinical and front office functions of a practice while
ensuring patient satisfaction.

SUPERVISOR: Practice Manager
DUTIES INCLUDE BUT NOT LIMITED TO:
Performs select administrative duties.
Assists front office and clerical staff in developing and implementing short
and long-term work plans

and objectives.
Oversees the process to prepare patients for examination and treatment.
Screens telephone calls for referral to physicians.
Develops guidelines for prioritizing work activities, evaluating
effectiveness, and modifying activities

as necessary to ensure appropriate staffing levels are maintained.
Assists with scheduling of tests and treatment.
Identifies, analyzes, and resolves work problems.
May assist in the hiring and development of the clerical and clinical
staff.

Ensures office and clinical supply inventory is current, mail is opened and
processed, offices are

opened and closed according to established procedures.
Ensures the timeliness and accuracy of patient charge entry into the billing
system.

Assists front office staff with ensuring point-of-service collections are
made when applicable.

Ensures that patients are treated courteously by the office staff and that
other visitors are screened

and properly directed.
Replenishes office supplies when necessary.
Works with other administrative staff to ensure efforts are coordinated and
high quality patient care

is provided.
Assists in maintaining patient files, records and other information.
Compiles and condenses technical and statistical data for reports and
records.

Ensures any patient complaints are handled appropriately.
Participates in professional development activities.
Maintains strict confidentiality.
Conducts staff meetings regularly
Perform other duties as required.
Must read and understand and adhere to all Physician Services policies and
procedures.

Practice and adhere to the Code of Conduct and Mission and Values
statements.

EDUCATION:
Graduate from a recognized training facility for medical assistants and
course-work in health care

office management are preferred
EXPERIENCE:
One year of medical office experience is required
CERTIFICATION/LICENSE:
RMA, CMA or LPN certificate is beneficial
CPR Certification is preferred
Supporting HCA Healthcare’s 186 hospitals and 2,400+ sites of care, Physician
Services plays a crucial role as the main entry point for patients looking for
high-quality healthcare within the HCA Healthcare system. With a focus on
meeting the needs of our patients at all access points, Physician Services is
dedicated to implementing innovative, physician-driven, value-added solutions
to assist physicians in providing high-quality, patient-centered care,
aligning with our mission to care for and enhance human life.
HCA Healthcare has been recognized as one of the World’s Most Ethical
Companies® by the Ethisphere Institute more than ten times. In recent years,
HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of
charitable care, uninsured discounts, and other uncompensated expenses.
> “Bricks and mortar do not make a hospital. People do.”- Dr. Thomas Frist,
> Sr.
> HCA Healthcare Co-Founder
If you are looking for an opportunity that provides satisfaction and personal
growth, we encourage you to apply for our Medical Office Coordinator opening.
We promptly review all applications. Highly qualified candidates will be
contacted for interviews. Unlock the possibilities and apply today!
We are an equal opportunity employer and value diversity at our company. We do
not discriminate on the basis of race, religion, color, national origin,
gender, sexual orientation, age, marital status, veteran status, or disability
status.
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