Patient Access Specialist

Job Summary:
This position is responsible for patient scheduling, registration, financial collections and the daily clerical support of the health center for the delivery of primary care to the patients and families of Metro Community Health Center.

Essential Functions:

• Demonstrate a high level of skill at building relationships and customer service
• Provide counsel, support, advice, and support to patients and their families
• Create new accounts by collecting registration data from new patients and creating new patient charts within the EMR
• Maintain accuracy of patient insurance information with all new and recurring patient visits, including scanning all insurance cards and updating income verification form
• Collect all co-pays, payments and balances, as required by office policies
• Enter/apply patient payments to balances in computer system
• Maintain appropriate use of fax machine, copier and computer; as directed
• Check patients in and out for scheduled appointments
• Answers incoming calls from patients and assists patients with scheduling needs
• Triage calls within the department
• Obtain and enter new patient demographics; update patient information, as necessary, in the computer system to maintain accuracy for billing
• Obtain and verify patient insurance information (coverage and deductible) utilizing online tools or by contacting insurance companies
• Maintains compliance with all policies, procedures and laws
• Able to work in a fast paced environment with high call volumes
• Other duties as assigned

Work Schedule:

Weekdays (8-5)

Benefits:

MCHC pays 100% of the employee premium for UPMC Medical

Medical and Dependent Care FSA and HRA (deductibles are paid for by Metro)

United Concordia dental

Short Term Disability

Long Term Disability

Life insurance ($100,000.00)

VBA vision coverage is offered as voluntary coverage that paid for by the employee

2 weeks of paid parental leave

20 days (4 weeks) of PTO for your 1st two years

12 paid holidays

401k with a 4% match

40 hours CME

Choice of a $500 bonus or a $500 deposit to your 401k

CPR and Fingerprints paid for at onboarding

Work from home options

60-minute lunch (30 minutes paid)

Annual raise

Identity theft protection (LifeLock)

Pet Insurance

Paid when helping with events (It might be time and a half)

Parking and Mileage reimbursement

$$ Drawing for each event you help with

$1 Differential (Plus time and a half)

$35 Wi-Fi for work from home staff

Discounted memberships to over 11,500 gyms

[Apply Now](https://metrocommunityhealthcenter.org/careers/)