Registered Nurse- Pediatric Triage

At HealthFirst Bluegrass, we are more than a healthcare facility – we are a community dedicated to providing quality care to every individual, regardless of their background or financial situation. Our mission is to provide transformative healthcare for all.

We are looking for a RN Triage Nurse to join our team in Pediatrics and work collaboratively with healthcare professionals, and administrative staff to deliver patient-centered care.

What We Offer:

· Meaningful Work: Impact the lives of individuals and families in our community by providing care to those who need it most.

· Collaborative Environment: Integrated care model: Primary, Behavioral Health, Dental, Pharmacy, and Community Health Services.

· Professional Growth: CEU/CMU Licensure Reimbursement, Tuition Assistance

· Competitive Compensation Package: Health, dental, vision, voluntary life, company paid short and long-term disability, 9 paid holidays, sick leave, excellent work/life balance.

Key Responsibilities:

* Be the system navigator and point of contact for patients and families, providing patients and families direct access for asking clinical questions and raising concerns

* Work under direction of providers to communicate laboratory, radiology and other test results to patients/families

* Receive incoming telephone calls from patients and families; resolve patient needs and issues whenever possible, including triage of acute conditions

* Receive requests for medication refills; complete medication refills that meet criteria established by HealthFirst Bluegrass Medication Refill Procedure.

* Provide relevant self-management support for patients with chronic illnesses as identified by clinical teams

* Work collaboratively with other team members to provide care management services for high risk patients

* · Assess the severity of the patient’s health concerns using protocols and algorithms in a manner that provides patient dispositions to emergency care, clinic provider appointments, and triage nurse clinical instructions within the scope of the licensed professional.
* · Manage nurse-directed patient telephone calls and calls from walk-in patients requesting health care services.
* · Evaluate and assess patient’s health care needs based on patient’s signs and symptoms utilizing established triage protocols and guidelines.
* · Obtain appropriate input and direction from the provider when needed to determine best clinical course of action and recommendations for specific patient health care needs.
* · Accurately document symptoms/complaints, nursing assessment, advice provided, triage plan and follow up in the patient’s electronic medical record for all encounters, phone and face to face.
* · Follow policies, procedures, and protocols to ensure consistency and departmental effectiveness as well as improve health care outcomes of patients/callers and their access to appropriate health care.
* Participates in Quality Improvement and other activities, as assigned

* Participates in Team Huddles as needed

* Tracks and does follow-up with patients when they obtain services outside the practice like emergency rooms, hospitals and other health care facilities

* Collaborates with other members of the Care Team to coordinate care and provides care management activities including implementation of the patient’s care plan

* Educates patients over the phone and in person regarding their plan of care and assists them in achieving goals identified in their care plan.

* Identifies and refers patients having problems related to the health care system, financial or social barriers (e.g., transportation services or prescription assists) and/or needing to be linked with community resources to Community Health Worker

* Assists with data collection and generation of patient registry reports as needed

* Ensures and/or remains in compliance with local, state, and federal regulation

* Completes other duties may be assigned.

Qualifications:

· Registered Nurse and Nursing Diploma with three years of experience as a nurse or other health related position OR

· Associate’s Degree in Nursing (ADN) with five years of experience as a nurse or other health related position OR

· Bachelor’s Degree in Nursing (BSN) with one year of experience as Nurse or other health related position OR

· Master’s Degree in Nursing or other related field plus one year of nursing experience.

· Other acceptable relevant experience may include: other health related position, working with patients with chronic conditions, care coordination and care management in a medical setting, and managing competing priorities.

Work Schedule:

Weekdays (8-5)

[Apply Now](https://www.indeed.com/job/rn-specialist-pediatric-triage-b59d6a5f9fb716ca)