Support Services Supervisor

The estimate displayed represents the typical salary range of candidates
hired. Factors that may be used to determine your actual salary may include
your specific skills, how many years of experience you have and comparison to
other employees already in this role. The typical candidate is hired below
midpoint of the range.

Introduction

Do you want to join an organization that invests in you as a(an) Support
Services Supervisor? At HCA HealthONE Swedish, you come first. HCA Healthcare
has committed up to $300 million in programs to support our incredible team
members over the course of three years.

Benefits

HCA HealthONE Swedish, offers a total rewards package that supports the
health, life, career and retirement of our colleagues. The available plans and
programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
• Family support through fertility and family building benefits with Progyny and adoption assistance.
• Referral services for child, elder and pet care, home and auto repair, event planning and more
• Consumer discounts through Abenity and Consumer Discounts
• Retirement readiness, rollover assistance services and preferred banking partnerships
• Education assistance (tuition, student loan, certification support, dependent scholarships)
• Colleague recognition program
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits
_Note: Eligibility for benefits may vary by location._
You contribute to our success. Every role has an impact on our patients’ lives
and you have the opportunity to make a difference. We are looking for a
dedicated Support Services Supervisor like you to be a part of our team.

Job Summary and Qualifications

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At HCA/HealthONE we recognize the significant role our Lab Departments play in
our success. HCA Healthcare is dedicated to the growth and development of our
colleagues. We will provide you with the tools and resources you need to
succeed in our organization. We are currently looking for an ambitious Support
Services Supervisor to help us reach our goals. Unlock your potential here!

• You will organize and direct the daily activities of the pre-analytical laboratory personnel. You will supervise the administrative, technical, and organizational operations of the laboratory services and send out department and staff.
• You will prepare a work schedule to provide adequate coverage and effective utilization of personnel.
• You will supervise and participate in the orientation of new employees, staff development, in-service, evaluation and documentation of competency and corrective action of the personnel.
• You will provide technical instruction and training to personnel and/or students.
• You will maintain, implement, adhere to, and enforce departmental operating policies and procedures, including those relating to programs, quality assurance, and safety.

Position Requirements:

• ASCP, NCA, AMT or HEW or phlebotomy certification.
• Associate or bachelor’s degree in life sciences or medical technology required.
• 3-5 years’ experience in the clinical laboratory required.
• Demonstration of leadership abilities, 1-2 years supervisor experience preferred but not required.
• Must be able to perform phlebotomy in a lead position and manage multiple shifts.
• Must have knowledge of routine and send out testing.
• Must be able to make independent decisions and demonstrate effective oral and written communication. Strong interpersonal skills; ability to collaborate well.
• Consistently performs multiple technical tasks and assignments independently.
• Extensive knowledge, skill, and commitment to Customer Service.

HCA HealthONE, one of the largest and most comprehensive healthcare systems in
the Rocky Mountain region, offers more than 170 care sites in the Denver metro
area. Offering services across the continuum of care to meet patients’ total
healthcare needs, HCA HealthONE includes seven acute care hospitals, a
dedicated flagship pediatric hospital, a rehabilitation hospital, CareNow®
urgent care clinics, mental health campuses, imaging and surgery centers,
physician practices, home and hospice care, and AirLife Denver, which provides
regional critical care air and ground transportation. Among HCA HealthONE’s
acute care hospitals is Swedish, a proud member of the community for more than
115 years. An acute care hospital with 408 licensed beds, HCA HealthONE
Swedish is a national leader in neurosciences and serves as the region’s
preeminent referral center for the most advanced stroke treatment and was the
state’s first Joint Commission-certified Comprehensive Stroke Center. HCA
HealthONE Swedish is also home to a robust robotics program, a certified burn
and reconstructive center, and a wide-ranging oncology center. Consistently
among the Denver Business Journals’ list of top corporate philanthropists in
the Denver-metro area, HCA HealthONE was named as one of the most community-
minded organizations by The Civic 50 and contributed more than $1 million
through cash and in-kind donations last year alone, along with more than $400M
in federal, state and local taxes.
HCA Healthcare has been recognized as one of the World’s Most Ethical
Companies® by the Ethisphere Institute more than ten times. In recent years,
HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of
charitable care, uninsured discounts, and other uncompensated expenses.
> “Good people beget good people.”- Dr. Thomas Frist, Sr.
> HCA Healthcare Co-Founder
We are a family 270,000 dedicated professionals! Our Talent Acquisition team
is reviewing applications for our Support Services Supervisor opening.
Qualified candidates will be contacted for interviews. Submit your resume
today to join our community of caring!
We are an equal opportunity employer and value diversity at our company. We do
not discriminate on the basis of race, religion, color, national origin,
gender, sexual orientation, age, marital status, veteran status, or disability
status.
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