Technical Analyst II

February 12, 2025
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Job Description

HCA Healthcare

Location: Kansas City, MO, United States
Facility: HCA Healthcare
Shift: Days (No Weekends)
Employment Type: Full-time

Position Description

This job posting is no longer active.
Description

Introduction

Do you have the career opportunities as a Technical Analyst II you want with
your current employer? We have an exciting opportunity for you to join HCA
Healthcare which is part of the nation’s leading provider of healthcare
services, HCA Healthcare.

Benefits

HCA Healthcare, offers a total rewards package that supports the health, life,
career and retirement of our colleagues. The available plans and programs
include:

  • Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
  • Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
  • Free counseling services and resources for emotional, physical and financial wellbeing
  • 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  • Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  • Family support through fertility and family building benefits with Progyny and adoption assistance.
  • Referral services for child, elder and pet care, home and auto repair, event planning and more
  • Consumer discounts through Abenity and Consumer Discounts
  • Retirement readiness, rollover assistance services and preferred banking partnerships
  • Education assistance (tuition, student loan, certification support, dependent scholarships)
  • Colleague recognition program
  • Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  • Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits
_Note: Eligibility for benefits may vary by location._
Our teams are a committed, caring group of colleagues. Do you want to work as
a(an) Technical Analyst II where your passion for creating positive patient
interactions is valued? If you are dedicated to caring for the well-being of
others, this could be your next opportunity. We want your knowledge and
expertise!

Job Summary and Qualifications
JOB SUMMARY:

The Technical Analyst II (TAII) implements and supports facility and division
desktop equipment and is the key technical resource responding to end user
desktop incidents and requests reported to the Service Desk. Technical Analyst
II will also be responsible for mentoring, supporting and training entry-level
Technical Analysts. Problems beyond the scope of their ability or
responsibility are communicated in a timely manner to senior-level support
personnel. Support to other Division and facility IT personnel is provided, as
warranted, and participation in 24×7 on-call support is provided based on
division IT staff rotation. The Technical Analyst II adheres to and supports
HCA IT policies and procedures, and recommends process changes that improve
the implementation, maintenance and support of ITG desktop equipment and
software. Based on proficiency with PCbased equipment and cabling, the
Technical Analyst II can provide expanded on-site support to technical
resources, if needed.
ITGtransforms healthcare and gives peoplehealthier tomorrows. We deliver
information technology strategy, support, and solutions. ITG improve and
enhance patient care and business operations. We deliver services at
administrative locations, data centers, and hospitals. The facilities we
support are located in 20+ states and the United Kingdom. Our team works
tomove healthcare forward. We do this by seeking, embracing, developing, and
delivering technology for patient care.
HCA Healthcare has been recognized as one of the World’s Most Ethical
Companies® by the Ethisphere Institute more than ten times. In recent years,
HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of
charitable care, uninsured discounts, and other uncompensated expenses.
> “There is so much good to do in the world and so many different ways to do
> it.”- Dr. Thomas Frist, Sr.
> HCA Healthcare Co-Founder
>
If you find this opportunity compelling, we encourage you to apply for our
Technical Analyst II opening. We promptly review all applications. Highly
qualified candidates will be directly contacted by a member of our team.We are
interviewing apply today!
We are an equal opportunity employer and value diversity at our company. We do
not discriminate on the basis of race, religion, color, national origin,
gender, sexual orientation, age, marital status, veteran status, or disability
status.
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